Able Axcess and Rampworx combining services
Meet the Auckland team: From back left; Ethan and David Rogan from Dynamic Healthcare. Gareth Trubshaw - General Manager. Jeremy Glasier - National Sales Manager.
Middle row, from left: Thomas Parker - Auckland Regional Manager. Karolyn Day - Operations Manager. Bill Russell - Business Development Manager. Steve Ryder - Director.
Front row, from left: Dave Vincent - Service Delivery Manager. Maria Pamplin - Auckland Administration Manager
Contact details for the Sales & Service team
|David and Ethan Rogan from Dynamic Healthcare (Northland agents)||0800 35 35 firstname.lastname@example.org|
|Jeremy Glasier - National Sales and Marketing Manager||027 292 email@example.com|
|Thomas Parker - Auckland Regional Manager||021 0255 firstname.lastname@example.org|
|Maria Pamplin - Auckland Administration Manager||021 209 email@example.com|
Bill Russell - Business Development Manager
|027 640 firstname.lastname@example.org|
|Dave Vincent - Service Delivery Manager||027 640 email@example.com|
|Gareth Trubshaw - General Manager||027 580 firstname.lastname@example.org|
What a year 2020 has been!
This is a very exciting event for both companies, for our employees and our clients. Our greatest assets have always been our people, and by joining forces we have just made a huge increase in the quality of that asset.
We are dedicated to increasing the quality of support you have come to expect from Able Axcess and Rampworx without interruption, while also expanding our base of highly skilled tradesmen that translates into better service at a preferred price for our clients.
This is a merger of two highly compatible firms who hold similar values and philosophies on doing business, including:
- Producing an excellent job for the client
- An emphasis on honesty and integrity and
- The importance of bringing a positive attitude to work.
Our goal is 100% customer satisfaction, so as we amalgamate the companies we plan on not only keeping our current level of service and products but streamlining our products and all things we do to improve Able Axcess now and into the future.
We will now operate as one company—Able Axcess Limited— but all support procedures, announced timelines, and contacts for Rampworx and Able Axcess remain unchanged, so please continue to use the same channels you’ve been using. In addition, your sales and services contacts remain the same and will be reaching out to you to address any questions you may have. Because for Able Axcess, it will always be about the customer.
We are encouraging our customers to participate in Able Axcess's independent user group community which provides dynamic forums for sharing information and expertise. More info about our Able Axcess Support Forum can be found below.
Please note that Able Axcess also offers a free seminar to DHB and Occupational Therapist teams throughout the country. This seminar covers off on housing modifications for safe access and how to measure and draw plans effectively.
- We introduce a simple acronym for remembering what information is important to record during a site visit and what info to supply so we can provide a quote for the ramp.
- Useful for new team members who are looking to gain some confidence with the housing modification process, or as a refresher / question and answer session for senior team members.
If you or your team/organisation are keen to have the Able Axcess team present this for you please contact Jeremy via email: email@example.com
Able Axcess Support Channel
We are excited to introduce you to our new Able Axcess Support Channel. With the popularity of remote working over lock down - we set up systems to be able to take video calls and messaging from our clients out in the field. Our goal is to contribute to your knowledge and confidence with access solutions by providing a growing library of resources online, and a welcoming place to ask questions and help others.
The platform for this community is on Microsoft Teams - if you don't already have the app installed, click on the link below to take you to the app store to download and register.
Once you have registered, send us an email and we will invite you into the community forum. From here you can chat with other guests, find answers to commonly asked questions, find lots of resources including our site visit templates, plus short educational videos to make sure the access ramp modification is successful and safe.
We hope to see you join in and make use of this free service.